The State Housing Inspectorate has demanded a recalculation of water charges for residents of Kaspiysk.

On January 8, residents of Kaspiysk complained that there had been no water in their homes for about a week, and numerous appeals to Gorvodokanal and the city administration had gone unanswered. A week later, on January 15, it was reported that water supply to Kaspiysk districts, which had not been restored to normal operation since late December, had been interrupted due to a new water main failure. Two days earlier, on January 13, investigators opened a criminal case due to the prolonged water shortage in Kaspiysk. The State Housing Inspectorate of Dagestan conducted an investigation into complaints about the lack of water in Kaspiysk, the head of the agency, Arsen Gadzhiev, announced today. "Z. Bat'manova Street, Building 22A. We received numerous complaints from residents of this building. During the inspection, a key violation was discovered: JSC Unified Operator of the Republic of Dagestan (city water utility) failed to record the water outage in its official log. This is a serious violation of the rules. However, the fact of the prolonged outage was documented by the management company, OOO UK Favorit. According to these records, the water was out from 7:00 a.m. on January 2 to 3:00 p.m. on January 19, 2026. That is, 416 hours. On January 21, after the supply had already been restored, our specialists conducted instrumental measurements. The water pressure at the inlet to the building was only 1 kgf/cm², while the standard is 1.8 kgf/cm². This means that the service is still of inadequate quality," he reported on his Telegram channel.

The same situation is also at 9 Omarova Street, where Also, only the management company recorded data on a 416-hour (18-day) water shortage. However, in this building, according to measurements taken on January 22, the pressure is within the norm (2 kgf/cm²).

"The actions (or rather, inactions) of JSC Unified Operator RD fall under Part 2 of Article 7.23 of the Code of Administrative Offenses of the Russian Federation—violation of the standard level of public utility service provision to the population. This is an administrative offense that entails a large fine," Gadzhiev stated.

He emphasized that, according to Section 101 of the Rules for the Provision of Public Utilities (RF Government Resolution No. 354), for each hour exceeding the permissible interruption duration (and it was exceeded 52 times!), the fee must be reduced by 0.15%. "For 416 hours—that's a significant recalculation in your favor," the official told Kaspiysk residents, adding that he himself lives in Kaspiysk.

The State Housing Inspectorate of Dagestan issued an order to JSC "Unified Operator RD": immediately bring the cold water pressure in the building at 22A Bat'manova Street into compliance with the contract and recalculate the cold water bill for the period of service interruption at both addresses. The money paid will be refunded, the notice stated.